Your privacy matters to us. This policy explains what information we collect, how it’s used, and your rights as a user in South Africa. We strive to maintain transparency and meet legal requirements at all times.

Information We Collect

We collect information to help us respond to your inquiries and provide our services. Data is collected when you fill out contact forms or interact with our website.

• Personal details such as your name, email address, and phone number when you submit a contact form.
• Technical data, including device information, browser type, and IP address for security and analytics purposes.
• Usage data related to your interactions with our website, such as pages visited and time spent.
• Any additional information you choose to provide in your message or inquiry.

How We Use Your Data

We use your information to improve our site, respond to requests, and comply with legal obligations. We do not sell your data to third parties.

• To respond to your questions and provide requested services or information.
• To monitor website performance and enhance user experience through analytics.
• To comply with local legal and regulatory obligations in South Africa.
• To ensure data security and prevent misuse or unauthorized access.

Legal Basis for Processing

We process your data in line with South African data protection laws, including the Protection of Personal Information Act (POPIA).

Our legal bases include your consent (when you submit a form), compliance with legal obligations, and our legitimate interest in operating a secure, effective website and providing relevant information.

Data Sharing

We only share your data where necessary to provide services, comply with law, or protect rights and safety.

• Data may be shared with trusted service providers (such as IT support) strictly for operational or security purposes.
• Information may be disclosed if required by law, regulation, or valid legal process.
• In the event of a business transfer, data may be included as part of assets transferred to new management, but only under strict privacy conditions.

Data Security

We employ reasonable safeguards, including encryption and regular security reviews, to protect your information from unauthorized access, loss, or misuse. While we work to secure your data, no online system can be completely risk-free, and you should use caution when submitting sensitive information online.

Your Rights

As a South African user, you have the right to access, update, or request deletion of your personal information under POPIA.

• Request a copy of the personal data we hold about you at any time.
• Request correction or deletion of your information if it is inaccurate or no longer needed.
• Object to certain uses of your data or withdraw consent where applicable.
• Lodge a complaint with the Information Regulator if you believe your rights have been infringed.

Cookies & Tracking

We use cookies for essential website functionality, analytics, and security purposes. You can manage cookie preferences in your browser settings at any time.

Read our cookie policy Read our cookie policy

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, contact us using the details below.

Changes to This Policy

We may update this policy to reflect legal or operational changes. Please check the effective date to ensure you are reviewing the latest version.